FAQ/Help

No. Gift certificate is only valid for offsetting the amount of a flight or package booking done online. It’s not exchangeable for cash.
No. Each gift certificate serial number is only entitled to one time redemption.
No. Gift Certificate is valid for 1 time redemption only. If there is any unused balance, it will not be refunded.
Before you make any payment, input the gift certificate serial number and password emailed to you earlier into the system. The system will offset the value of the certificate with your booking and advise you the balance (if any) you will need to pay.
Gift certificate password is non-replaceable. Travel Inc is not liable for any lost of Gift Certificate password.
Gift certificate is an online gift voucher that is purchase strictly online with a denomination of SGD50.00 and above.
Your gift certificate is valid for 1 year from the date of issue. No extension for expiry date of gift certificate is allowed.
You can purchase it under our “Gift Ideas” page at the website. A gift certificate serial number and a unique password will be generated to you via email once payment is successful.